Reliance Jio launches video call assistant 'Bot' to enhance customer support
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Reliance Jio launches a new AI-based Video Call Assistant (Bot) which is aimed to transform customer support and customer communication systems. Jio developed this in partnership with US-based company Radisys. This new launch will address customer pain points like endless call-hold music. The bot can listen to customer's queries & respond to them in an apt way. It will help businesses in a speedy & effortless resolution.