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Big Bazar handed fine of Rs.11,500 for making customers pay for carry bags

The Chandigarh State Consumer Disputes Redressal (SCDRC) has levied a fine of Rs.11,518 on Big Bazar for making customers pay for carry bags. The situation came to light when a resident from Panchkula, filed a complaint with the Consumer Redressal dispute forum when he was charged Rs.18 for a carry bag. A complaint was lodged, and the consumer forum rejected Big Bazar's plea and called it a deficiency in service.