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Indian Railways unites its helpline numbers into a single number '139' for quick enquiries & grievance redressal

R Sinduja

News Editor
Image Credit: shortpedia

The Indian Railways has integrated its helpline numbers into a single number "139" for quick grievance redressal and enquiries by passengers during their train journeys. However, the helpline number '182' will be in use for railway security. The helpline number 139 will be available in 12 languages and based on IVRS. A call can be made to this number from any mobile and provides easy access to all mobile users.