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Freshworks reports $300 Mn ARR, as Indian SaaS gains pace amid pandemic

Shortpedia

Content Team
Image Credit: Inc42

Chennai-based customer engagement software unicorn Freshworks surpassed $300 Mn in annual recurring revenue (ARR), in 2020 through Covid-induced unprecedented economic times. The Silicon Valley-based company’s revenue grew by 40% last year as the pandemic forced companies to adopt digital transformation and strengthen their remote operations through enterprise tech tools.