Netflix  house calls

Netflix executives used to have to make house calls.

Netflix  house calls

Since its inception, the firm has been interested in how its members engage with the software it provides. Netflix collects this information in order to choose which films to add to their catalogue next. During the late 1990s, the firm would make home visits to customers in the California area to conduct surveys. Following that, the staff would ask if they may come and see how they used the site, to which the majority consented.

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